Shipping policy

GLOBAL LOGISTICS & PRECISION DELIVERY

1. THE VELOURA STANDARD Every Veloura™ order is treated as a high-value asset. From our vault to your doorstep, we ensure a seamless, secure, and rapid transition. Your legacy is handled with absolute surgical precision.

2. PROCESSING & VERIFICATION All orders undergo a rigorous quality check and verification process within 24 to 48 hours. Once cleared, your item is secured in our signature protective packaging and prepared for immediate dispatch.

3. SHIPPING TIMELINES We partner exclusively with premium global carriers to ensure speed and reliability:

  • Europe (EU): 3 - 5 Business Days

  • United States & Canada: 5 - 7 Business Days

  • Rest of the World: 7 - 12 Business Days

4. TRACKING & SURVEILLANCE Transparency is our code. Upon dispatch, you will receive a unique tracking identifier via email, allowing you to monitor your shipment’s progress in real-time until it reaches its final destination.

5. CUSTOMS & DUTIES For international orders, please note that any local customs duties or taxes are the responsibility of the recipient. Veloura™ ensures all documentation is perfectly filed to avoid unnecessary delays.